Head of Operations & People at Truss

This role is in-person in San Francisco or remote; you must work in-person in San Francisco for the first 2 weeks if hired. We can sponsor a TN Visa if you are a Canadian citizen relocating to San Francisco. We do not sponsor any other visa categories. If you are not legally authorized to work in the U.S. and not eligible for a TN, this isn't the role. This isn't a "we'll hire ops when we're bigger" role. We're 10 people, growing ridiculously fast, and the things that keep a fintech company alive — bookkeeping, AP, vendor and customer contracts, partnership follow-through, hiring, insurance, banking relationships, the boring-but-fatal-if-you-miss-them parts of regulated finance — currently land on the founder's desk. They shouldn't. We're hiring a Head of Operations & People to run the company day-to-day so the founder can stay heads-down on product and our Series A raise. You'll be the operator the rest of the company routes through. When something needs to get done that doesn't have an obvious owner, you own it. We're not looking for a functional specialist. We're looking for the kind of person who has run ops in a small fintech before, who reads contracts without flinching, who