Business Operations Associate at Simbie AI

Full-Time · Early Team You're the operational backbone of a scaling company. Right now, the CEO is chasing deals, the Head of Customer Success is managing implementations, and Engineering is building product — but clinics are signing contracts faster than our small team can manage! We need someone who can own the follow-ups, track the commitments, and be the person everyone knows will get it done. You'll work across Sales, Customer Success, and Engineering, translating between teams, catching small details, and supporting the operational systems that let the company scale. You're the owner of operational follow-through. You'll partner with the CEO on sales pipeline management, work with the Head of Customer Success on client implementations, and coordinate with Engineering to ensure customer loops are completed. You'll ship processes, own accountability across teams, and directly shape company operations and outcomes. You're the bridge between strategy and execution — the person who makes sure what gets said gets tracked, and what gets tracked actually gets done. Own sales pipeline follow-up and deal operations Manage pipeline hygiene and CRM accuracy on behalf of the CEO Track all