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We’re looking for a key engineer that wants to be the first line of response with our customers. This is a technical software role that requires both customer support acumen and technical ability across VLSI/software development. You want to be the first line of response with customers. You want to bridge the gap between customer support and software development, and you’re excited to do both. You move fast – by being resourceful, a self-starter, and caring intensely about the quality of your work. You want to work at a scrappy startup that sets and meets aggressive goals. You want to own/drive core product and write/ship code every day. You are excited about transforming the way chips are built by the entire chip industry. If this sounds like you, please apply to join the team! Manage our customer-facing issues and be the first line of response Maintain a strong understanding of our technical stack so you can resolve low-hanging customer issues Forward more complicated requests and issues to the engineering team with the right context Write code (Python/C++) that ships to Fortune 500s and chip unicorns Synthesize user feedback into product updates/features Passionate and excited a