Customer Success Specialist at Senso

The internet was originally designed for humans—over 1 billion domains built for eyeballs, not algorithms. But the paradigm has shifted. AI agents require structure, context, and continuous verification to function. Senso is the infrastructure for the Agentic Web. We turn messy enterprise data stuck in outdated Systems of Record into auditable, continuously verified ground truth context optimized for agents. This context allows AI agents to thrive by safely answering questions, recommending products, and transacting on behalf of users and other agents. As the landscape shifts from SEO to GEO to Agentic Commerce, Senso is the context and verification layer that makes AI commerce usable at scale. We are seeking an experienced Customer Success Specialist to own day-to-day client relationships and ensure our customers achieve maximum value from Senso's AI platform. Reporting to the Lead of Customer Success, this role is critical to scaling our customer base while maintaining high satisfaction and retention rates. The ideal candidate combines technical aptitude with exceptional relationship management skills, thriving in a fast-paced environment where they can directly impact customer o