Software Engineer (AI Infra) at Pylon

We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time. We’re backed by a16z, BCV, General Catalyst, Y Combinator. Currently more than 1000 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List . Our product has a very large problem space so there’s a ton of stuff to build and take ownership of - we’d be excited to get your help as we're hiring several extremely talented software engineers across the stack. Build the platforms that power Pylon's AI features - prompt executions, search infra, and more! Build the platforms that power Pylon's AI features - prompt executions, search infra, and more! Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling Improve LLM observability - AI evals (online and offline), scorers, and set up Pylon's AI for the next wave of scaling Improve the quality and performance of AI features Improve the quality and performance of AI