Loading memory…
Loading memory…
Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive market with incumbents that weren’t designed for AI-first workflows. Series B, $51M raised Series B, $51M raised Backed by a16z, BCV, General Catalyst, Y Combinator Backed by a16z, BCV, General Catalyst, Y Combinator 90 employees 90 employees Sales team: 11 AEs, 6 SDRs Sales team: 11 AEs, 6 SDRs Offices in San Francisco and New York City Offices in San Francisco and New York City Own full-cycle sales for inbound and outbound opportunities Own full-cycle sales for inbound and outbound opportunities Source a portion of your own pipeline via outbound Source a portion of your own pipeline via outbound Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time Run discovery, demos, trials (1–2 weeks), and close Run discovery, demos, trials (1–2 weeks), and close 2+ years of SaaS sales e