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PocketSuite started with a simple observation. Our CEO Chinwe experienced yet another late arrival with her cleaner then wait 60 to 90 days to send an invoice. She was ready to pay on the spot, but the cleaner was juggling multiple calendars and an out-of-state accounting business partner just to run their business. Chinwe teamed up with Yang, her co-founder and engineer #5 at NetSuite, who had helped build business management systems for Fortune 500s because he wanted to do the same thing for the solo hairstylist, the mobile dog groomer, the independent therapist. That was 2015 (YC W16). Today, PocketSuite is the all-in-one platform thousands of service professionals and SMBs use to get booked, get paid, and communicate with their clients. We call it the Rule of 5 : if our pros can't figure out a feature in 5 seconds, we haven't done our job. That constraint shapes every line of code we ship. What makes us different from the dozen other "booking and payments" tools? We go vertical. We don't build a generic calendar and call it a day. We build the specific workflows a dog trainer needs to manage multi-session packages, or the exact invoicing flow a mobile hairstylist needs when the