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We’re a Series A startup with a fast-growing user base and a small, passionate team. We're looking for our first Solutions Engineer to help scale our go-to-market efforts and support our technical customers through every phase of the journey, from pre-sales to post-sales integration and onboarding. You will partner with an Account Executive during pre-sales to scope solutions, answer technical questions, and lead product demos for technical audiences. You will also act as a trusted technical advisor during onboarding and post-sale implementation. Here are some examples of things you might help customers with: We’re open source and some customers want to self-host the platform. They may need architecture recommendations and general infrastructure help. This includes integrating with their identity provider and observability tools. We have SDKs for back-end, front-end, mobile, and edge. It’s not always clear which one a customer should use (e.g. should they add us to their mobile app directly or proxy through a back-end service?). They may also have specific questions around caching strategies, performance, and fault tolerance. We are warehouse native and connect to our customer’s ex