Customer Success Associate at Garage

About us Garage powers the exchange of critical assets across America’s essential industries. We started with fire departments, where purchasing mission-critical vehicles and equipment used to take months of paperwork, phone calls, and delays. Our agentic platform automates the entire transaction: discovery, payments, freight, paperwork, warranty, and financing. What once took months now takes minutes. In under a year, we’ve expanded to cities and towns in all 50 states and grown revenue more than 10x. Based in New York, we’ve raised $18M from Y Combinator, Initialized Capital, Infinity Ventures, FJ Labs, and other leading investors. We’re moving fast, growing quickly, and just getting started. About the role We’re looking for a Customer Success Associate to deliver a fast, thoughtful support experience for the buyers and sellers who use Garage. You’ll be the first point of contact for customer questions across phone, email, chat, and text, helping customers navigate transaction questions, resolve issues, and get clear answers quickly. As an early member of our customer success function, you’ll also help build the systems that let Garage support more customers without losing qualit