Credit Financing & Collection Manager at Enerjazz

Position: Credit Financing & Collection Manager Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws Role Overview Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong. Key Responsibilities Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution. Track and recover dues with high efficiency (target >90-95% collection). Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target. Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions. Work closely with customer support, field team, and finance to resolve issues quickly. Follow SOPs, educate customers on timely payments, and escalate high-risk cases. Monitor portfolio health and suggest ways to reduce defaults. Requirements 4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech).