Loading memory…
Loading memory…
Role : Head of Execution - Field Operations Location : Delhi NCR / Field-Heavy Reporting To : CEO / Founder Type : Full-time Overview : We are looking for a discipline-first Head of Execution - Field Operations to run our battery installation process end-to-end — with 100% accountability. This person will lead technician teams, enforce SOPs, ensure fast + flawless installs, and escalate only when needed. Your job: zero excuses, zero rework. Key Responsibilities : Plan daily installations: technician assignment, route planning, material readiness Enforce 100% compliance with onboarding SOP (photos, forms, checklists) Track and improve core KPIs: FTR (First Time Right), TAT, Compliance Hire, train, and manage field team (technicians, coordinators) Conduct regular audits and shadow installs to monitor quality Own daily and weekly field ops reporting Resolve customer complaints and escalate only if required Work closely with the CRM/Tech team to digitize field processes Ideal Profile: 5–8 years in operations leadership roles (EV, lending, logistics, solar installs) Has led 10+ blue-collar field staff with discipline Proven record of enforcing processes in tough environments Field-ready