AI Engineer at Conduit

About Conduit Conduit is the platform for building conversational AI agents focused on hospitality. Our AI agents automate inbound and outbound conversational workflows for to increase conversions, reduce costs, and improve customer satisfaction. Our Mission To maximize conversational automation for high touch businesses. What makes Conduit unique We're an AI native help desk, not just a headless plugin. We’ve built inbox that human agents use every day. Our inbox was carefully designed to help teams increase automation over time. Our users operate alongside AI, then automate themselves. At Conduit we believe that automation is a continuous journey, and that requires teaching and managing your AI teammates. Our agent hub helps teams add SOPs, review suggestions, manage their knowledge base, and build complex workflows. Omnichannel conversations are fully threaded. We operate on a contact-based model (vs ticket-based). Context across calls, SMS, email, web chat, maintained in one coherent thread for humans and AI agents. Run reactive and proactive automation. Customer service teams can go beyond customer and trigger event-driven workflows from native app events and common integratio