Strategic Accounts at Coast

Coast makes technical products visual. Instead of sending prospects documentation, decks, or one-off demos, customer-facing teams use Coast to show exactly how their product works in context. Any UI, any workflow, any integration. Sales, marketing, and solutions teams use Coast to collapse sales cycles, build pipeline, and deliver bespoke solution journeys across complex, multi-stakeholder deals. This is not a traditional account management role. Coast sits close to the product, solutions, and revenue motions of our customers, so success requires a highly consultative and commercially driven approach. You'll work across executives, pre-sales leaders, solution engineers, product marketers, and technical teams to help customers operationalize the platform in a way that drives measurable business impact. We're looking for someone who can build deep trust with senior stakeholders, lead sharp commercial conversations, identify whitespace, and translate customer usage and organizational complexity into account strategy and revenue growth. This is a full-time, NYC-based role. You'll split time between the office and being on-site with customers. Own the lifecycle success and growth of a p