Founders Associate at Brickwise

Founder's Associate Location: London (in-person) Reports to: CEO & COO Role Summary The Founder's Associate is the CEO and COO's right hand — a high-ownership generalist who takes on the company's most important problems, whatever they happen to be at the time. The mandate is deliberately broad and will evolve as the business does: today it might be getting a customer live; next quarter it might be standing up financial reporting, shaping go-to-market, or supporting a fundraise. This role is for someone with strong analytical training and high technical literacy who can reason through complex problems, impose structure on ambiguity, and execute with precision — and who wants to learn the entire business by owning real pieces of it, not by observing from the side. You'll be expected to understand how the company actually works — its product, its customers, its systems, and its numbers — deeply enough to find what's broken and fix it. Where You'll Start — and Where It Goes You'll start by owning the customer. Our most immediate need is making customers successful after they sign — onboarding them onto the platform, getting them to value quickly, keeping them healthy, and growing the