Customer Success Engineer at Axle

Axle is the insurance communication infrastructure for the age of AI. We make it easy for brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and their AI agents to securely connect to their users' insurance data in seconds. The multi-trillion dollar insurance industry still relies on phone calls, paper forms, and outdated systems that are slow, error-prone, and easy to fake. That's where Axle comes in. We bridge the gap between insurance and other industries through a universal API for insurance data, enabling our clients to make business decisions in seconds instead of hours while allowing consumers to unlock their most underutilized financial asset - insurance. We are backed by leading investors including Y Combinator, Google's AI fund Gradient Ventures, and angels from companies like Plaid and Cox Automotive. Our team is in-person 4 days a week in our Flatiron/NoMad office in NYC or in our West Midtown office in Atlanta. For more details, check us out at https://axle.insure . We're looking for a Customer Success Engineer to help stand up and mature our customer success function. You'll be the primary point of contact for inbound customer questions, the operational